Bank Credit Dnepr continues customer service in standard mode

01 November 2021

Dear customers!

Credit Dnepr Bank works according to the standard work schedule, all products and services are available in our branches. At the same time, we have provided all the necessary safety measures - the departments carry out regular wet cleaning of workplaces, there is an adequate amount of antiseptics for hand hygiene, we work and serve customers in masks. We also ask you to follow the safety rules - wear a mask before entering the office.

If you do not have the opportunity to visit the branch, for your convenience we offer to use our online bank FreeBank. In the web version and in the mobile application you can carry out financial transactions 24 hours a day 7 days a week. FreeBank offers services and products such as placing deposits, making payments and money transfers, quick search for the nearest ATM, currency exchange, payment for utilities and telephony, and many others.

For all questions, you can contact the Contact Center at 0 800 507 700 or the remote customer support channel - chatbot @BankCreditDneprBot in the telegram channel in the search bar of the messenger. If necessary, the client can connect the operator of the Contact Center for information and consulting support on the bank's products; blocking the card in case of loss, as well as blocking Freebank, Apple Pay and Google Pay in case of loss of the customer's phone.

Information and Consulting Centers (ICCs) operate according to the schedule of the shopping center in which the ICCs are located


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