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Use of an UEI with a qualified certificate for the period of martial law in Ukraine
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About the Bank
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Information for acquaintance of consumers of financial services
Information for acquaintance of consumers of financial services
Compliance
Compliance
Citizens' appeal. Personal reception.
pdf
384.88 KB
Information security policy
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955.79 KB
Customer appeal. Personal reception.
The procedure for consideration of customer appeals by the bank
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456.79 KB
Procedure and procedure for personal data protection
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131.17 KB
Rules and safety measures when using banking products
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304.03 KB
Disclosure of information constituting bank secrecy
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288.58 KB
The order of actions of the bank in case of non-performance in accordance with the agreement
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440.25 KB
Code of corporate ethics of JSC "BANK CREDIT DNIPRO"
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320.9 KB
Policy of prevention, detection and management of conflicts of interest JSC "Bank Credit Dnipro"
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907.77 KB
Information on collection companies accredited by the Bank
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245.71 KB
The order of interaction with the client in the settlement of overdue debt
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412.49 KB
The procedure for preventing corruption and bribery
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552.03 KB
The procedure for using an electronic signature and electronic seal in JSC "BANK CREDIT DNIPRO"
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644.16 KB
Terms of settlement of overdue debt
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559.35 KB
Procedure and method of repayment of overdue debt
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412.49 KB
Contact details of the Bank for customer inquiries by collection companies
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374.09 KB