Information for acquaintance of consumers of financial services
Customer appeal. Personal reception.
Citizens' appeal. Personal reception.
pdf
384.88 KB
Information security policy
pdf
955.79 KB
Terms of use of the EP
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844.71 KB
The procedure for consideration of customer appeals by the bank
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456.79 KB
Procedure and procedure for personal data protection
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131.17 KB
Rules and safety measures when using banking products
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304.03 KB
Disclosure of information constituting bank secrecy
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288.58 KB
The order of actions of the bank in case of non-performance in accordance with the agreement
pdf
440.25 KB
Code of corporate ethics of JSC "BANK CREDIT DNIPRO"
pdf
320.9 KB
Policy of prevention, detection and management of conflicts of interest JSC "Bank Credit Dnipro"
pdf
907.77 KB
Information on collection companies accredited by the Bank
pdf
245.71 KB
The order of interaction with the client in the settlement of overdue debt
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412.49 KB
The procedure for preventing corruption and bribery
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552.03 KB
Terms of settlement of overdue debt
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559.35 KB
Procedure and method of repayment of overdue debt
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412.49 KB
Contact details of the Bank for customer inquiries by collection companies
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374.09 KB