MasterCard international payment system

JSC «BANK CREDIT DNEPR» is a partner of international payment system Mastercard

Mastercard International  іs a technologal company in the field of global payments. The Global Payment Processing Network brings together consumers, financial institutions, merchants, governments and businesses in more than 210 countries and territories. Mastercard products and solutions make everyday business activities - such as shopping, travelling, business and financial management - easier, safer and more efficient for everyone.
 

Company website and official address:

Official website Mastercard: https://www.mastercard.ua/

Location: 2000 Purchase Street, Purchase, New York 10577, United States of America (US)

Representative office in Ukraine: 17/52  Chmelnytskogo str., Kyiv, 01030, Ukraine.

Global Support Phoneshttps://www.mastercard.us/content/dam/mccom/global/documents/global-services-phone-      numbers.pdf

Services provided by the company: issuing and acquiring international Mastercard payment cards.

Issuing of international Mastercard payment cards - operations on the issue of electronic payment instruments of the international payment system Mastercard.

Acquiring of international Mastercard payment cards-  technological and informational transaction’s settlement service  with the use of electronic payment instruments  in IPS  Mastercard.

Currency rates are established by Mastercard and are available on the website: https://www.mastercard.us/en-us/consumers/get-support/convert-currency.html

Exchange rates for payment card transactions at JSC «BANK CREDIT DNEPR»: https://creditdnepr.com.ua/currency

 

The procedure for the transfer of funds

The international payment system Mastercard enables funds to be transferred within this payment system, including cross-border transfers.

Transfer of funds is the movement of a certain amount of funds for the purpose of transferring it to the payee’s account or receiving it in cash .The initiator and the recipient may be one and the same person.

Transfer of funds is carried out in accordance with the rules of the IPS Mastercard in compliance with the requirements of Ukrainian  regulatory and legislative documents. The operation is carried out using an electronic payment instrument . The transfer of funds is carried out on  the basis of the  IPS reports of the through interbank settlements between members - participants of the IPS Mastercard.

The funds are credited to the beneficiaries from 1 to 30 days in accordance with the rules of the IPS and depend on the service point, country,acquiring banks. Transfer of funds for p2p transaction  (from card to card) is carried out in a real time.

Name of the recipients of the funds in favor of which the funds are transferred and with which the relevant contracts are concluded: individuals, legal entities and
individual entrepreneurs in favor of which the funds are transferred.

 

The bank's tariffs for money transfer services are available at: https://creditdnepr.com.ua/umovy-ta-pravyla/pryvatnym-kliyentam/taryfy-pryvatnym-kliyentam

ATM and CAT locations , branches of JSC «BANK CREDIT DNEPR»: https://creditdnepr.com.ua/map

Official address and contacts of JSC «BANK CREDIT DNEPR»: https://creditdnepr.com.ua/en/node/5348

 

The procedure for resolving disputes between members and users:

All disputes arisen between the participants and users are to be resolved in accordance with the Universal banking service agreement.

The standard conditions of Mastercard cards service for clients are given at the following links:https://creditdnepr.com.ua/umovy-ta-pravyla  and https://www.mastercard.ua/

Types of money transfer currencies:

In Ukraine, all payments are made in national currency, regardless of the account currency;

When making a transaction abroad or іn the Internet at foreign sites for Masterсard payment cards, the currency of settlement with the international payment system shall be the US dollar regardless of the transaction  currency.

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